The Director of Communications is primarily responsible for the planning and executing of a comprehensive earned revenue strategy with an eye toward expanding our resources to match a growing organization through programmatic and institutional marketing. Working closely with the Artistic Director, the Director of Communications will create and implement a comprehensive communications plan, manage the marketing budget, and be primarily responsible for patron experience from first contact to stage lights going up. The Director of Communications oversees two direct reports and one dual report: a full-time Company and Box Office Manager responsible for setting up all events in EventBrite and MonkeyPod, pulling all sales and donation reports in our software as needed, and managing the CRM; a quarter time Box Office Associate responsible for seating all patrons, managing group sales including affinity nights, alumni nights and other special sales, and other duties as tasked; and a quarter-time Front of House Manager responsible for running the lobby, hiring house managers and box office associates, and staffing ushers.

Profile Theatre strives for a non-siloed, highly collaborative workplace. As such, the Communications Director will collaborate closely with the Artistic Director on an integrated communications strategy to the Profile community of donors and sponsors and with the Line Producer and Director of Community Engagement on occasional departmental marketing needs. Profile Theatre staff all work towards several organizational goals: to produce high-level artistic events, to achieve financial stability and maintain fiscal transparency, and to develop and deepen relationships in our community. 

  1. The Director of Communications will collaborate with the Artistic Director, the Board and staff to plan and execute a strategic communications program focused on building annual earned revenue.
    1. Institutional Marketing
      1. Create an institutional marketing strategy to articulate brand identity, programmatic efforts and the impact of Profile Theatre in the community. 
      2. Act as an ambassador of the organization’s institutional voice and brand.
      3. Maintain and manage organization social media (Instagram, Facebook, TikTok) and website (WordPress). 
  1. Programmatic Marketing
    1. Develop and execute a programmatic marketing strategy to drive memberships/subscriptions and single ticket sales to meet budget goals.
    2. Create or contract the creation of digital and physical collateral. 
    3. Graphic Design
  1. Earned Revenue Strategy
    1. Conceptualize and follow an earned revenue strategy to drive capacity utilization, memberships/subscriptions, and increasing overall earned revenue with a focus on inclined non-attenders.
    2. Analyze metrics to inform resource reallocation, leading to heightened impact of marketing investment. 
  1. Box Office Management
    1. Oversee the Company and Box Office Manager’s set-up of events, season Memberships and discount codes in MonkeyPod and EventBrite.
    2. Oversee the Box Office Associate’s customer service with patrons and Members, creation and sending of pro-forma emails, and direct the Box Office Associate’s creation of social media posts.
  1. Audience Services
    1. Oversee Audience Services, including end-to-end patron experience, and all front of house management (concessions, ushers and house managers). 
    2. Create physical lobby collateral in collaboration with the Director of Community Engagement. 
  1. Budget
    1. Execute and track approved Communications budget, including creating reasonable income and expense projections in annual operating budget.
  1. Meetings
    1. Attend all Profile Theatre meetings as determined by the Artistic Director, including weekly or bi-weekly staff meetings, and daily check-ins. 
  2. Annual Gala
    1. Assist with planning of annual gala including but not limited to attending committee meetings, collateral design and print ordering, and event logistics. 
    2. Create event tickets in CRM or ticketing platform, assist in reconciliation of gala donations, oversee on-site registration day of the event, and other duties as assigned.  


An ability to think strategically, analyze results in real time, and course correct where needed is an essential quality. A willingness to try new things and experiment in a performing arts market that is radically different than it was pre-pandemic.

Strong collaborative and leadership skills. An ability to motivate and supervise others.

Excellent written skills. An ability to identify what is exciting about a new play or theatre experience and communicate that through the written word.

Excellent visual sense. An ability to direct a contracted graphic designer towards the production of eye-catching, dynamic visuals across all platforms.

Ease and familiarity with social media platforms and how to drive eyes and clicks.

Strong computer skills, including comfort with cloud-based databases and software like CRMs (MonkeyPod, Salesforce Patron Manager), ticketing software (Eventbrite), and design software (Photoshop, Canva, Illustrator), plus GSuite, MS Office, Adobe, etc.

Can work independently and in a small team environment. 


Profile Theatre is an equal opportunity employer and strongly encourages women and people of color to apply, in keeping with its core values of inclusion and representation. 

The Director of Communications is compensated with an exempt salary ranging from $55,000-$60,000/annually DOE plus health and dental benefits and generous PTO.


This position will be expected to report to the Profile Theatre office located at 216 NW 13th Ave, and to the Imago Theatre located at SE 8th Ave. during performance production runs. Some tasks are able to be completed remotely from home with own equipment as mutually negotiated and agreed in advance with the Artistic Director. 


This is a full time, exempt salaried position. Profile Theatre’s office is currently hybrid; When not at the theatre, about 50% of hours are expected to be in person, and the rest remote. Attendance at first reads, opening nights, galas and other member events is required. 


To Artistic Director. APPLY

Please include a letter of interest outlining applicable skills and experience and a resume to: info@profiletheatre.org. No calls or drop-ins, please.